Sprint Reviews

Cheapest of the Big Four Carriers: Sprint is the cheapest major carrier, offering prioritized data despite being more expensive than MVNOs or smaller carriers.

Great Value Unlimited Plans: Sprint's premium plan offers 100GB of hotspot data for $80, which is more than what other major carriers provide at similar prices.

TONS of Perks: With the most expensive plan, Sprint offers free subscriptions to Hulu, Tidal, Lookout, and Amazon Prime.

Merged with T-Mobile: In three years, Sprint customers will enjoy one of the biggest networks in the country, with 14x more capacity and coverage reaching 99% of Americans, including rural areas.

30-day 100% Satisfaction Guarantee: If not satisfied, customers can get a full refund within 30 days, including the cost of the device and any plan payments made.

My Sprint Rewards App: Offers free goodies and discounts to Sprint customers, including food, pizza, and movie tickets.

Unlimited Talk, Text, and Data: The Sprint Unlimited55+ plan provides unlimited talk, text, and data, making it ideal for seniors who are always on the go.

Global Roaming: Allows users to stay connected while traveling across 200 locations without extra charges for basic data roaming and SMS texting.

Streaming Video: Offers video streaming at up to 480p, making it suitable for watching movies and videos on the go.

Mobile Hotspot Connectivity: Provides unlimited Mobile Hotspot, allowing users to take their data with them wherever they go.

Customer Service: Offers reliable customer service with 24-hour access to help through Sprint.com and a toll-free phone number.

Unlimited Data Plans: Sprint offers competitive unlimited data plans with features like HD 1080p video streaming, music up to 1.5 Mbps, and gaming up to 8 Mbps without overage charges.

Buyback Program: The "Buyback" program provides account credits for eligible phones, allowing customers to trade in their devices for credits.

Customer Service: Some customers have reported positive experiences with customer service, particularly in specific locations.

Customer Service Issues: Many customers have reported poor customer service experiences, including unhelpful representatives, long wait times, and difficulty resolving issues.

Billing Problems: There have been complaints about billing errors, such as incorrect charges and unauthorized deductions from accounts.

Website and Store Issues: Customers have mentioned problems with the website, including difficulties in changing plans and issues with in-store service.

Contractual Issues: Some customers have felt misled by Sprint's advertising, particularly regarding contract terms and pricing.